Santander US Auto Business Wins 2025 FICO Decisions Award for Machine Learning Credit Risk Analysis
Santander uses FICO Platform to offer financing solutions across a wide range of credit profiles
Modernize your collections strategy with an AI-powered, customer-centric strategy
Reduce risk, boost outcomes, and build lasting customer relationships with AI-powered segmentation, personalization, and omni-channel engagement.
The Strategic Role of Conversational AI in Collections and Omni-Channel Communications
How conversational AI helps collections teams scale empathetically, improve recovery, ensure compliance, and transform operations across all channels.
Collections: Delivering Superior Customer Journeys with Conversational AI and Enhanced Self-Service 2025
FICO World 25 Session Presentation
Everywhere at Once: The Power and Promise of Omnichannel Communications - Portuguese
From Silos to Synergy: The Omnichannel Revolution
Everywhere at Once: The Power and Promise of Omnichannel Communications - Spanish
From Silos to Synergy: The Omnichannel Revolution
Interactive Virtual Agent Boosts Collections Success
Understand the role of new advances in omnichannel engagement and the development of virtual agents to enhance collections' successs
Customer Perception Is King - Are You Ensuring "Next Best" Never Looks Like Second Best?
How Hyper-Personalization Can Power Digital Transformation
Application Fraud and Originations, Break Out Session Recording - FICO World 2024
Building a common vision for originations and application fraud that reduces fraud losses while improving customer experience.
Digital Collection as a Catalyst, Break Out Session Recording - FICO World 2024
Discover how to future-proof your Collections & Recovery operations with insights from FICO global experts.
Wealth Management
Embrace the paradigm shift in the collections market driven by predictive analytics, advanced data modeling, and innovative digital strategies.
FICO® Platform Superpowering Innovation - Bill Waid 2024
A platform built for business, at the speed of the business, to power your business teams and deliver your next gen customer experience.
Application Fraud & Originations: Reduce Fraud & Improve CEX 2024
Building a common vision for originations and application fraud that reduces fraud losses while improving customer experience.
Operationalizing IoT to Monetize a $15 Trillion Acquisition Opportunity 2024
Customer perception is king. Are you ensuring 'Next Best' never looks like 'Second Best’?
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