Home  /  Search Content
searchclose
Filter by:
smiling business man shaking clients hand

How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy
Learn More
Business man high five coworkers

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes
Learn More
man leaning on robot thinking

Using AI to Improve Debt Collection Strategies

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
Learn More
New Zealand Banking Pioneer

How to Unlock the Hidden Patterns in Payment Transactions

Applied Intelligence helps capture payments data across the business
Learn More
Woman

FICO Recognized as a Leader in 2025 AI Decisioning Platforms Report by Independent Research Firm

FICO® Platform received the highest score in current offering among 15 AI Decisioning Platform providers evaluated
Learn More
Woman

The Forrester Wave™: AI Decisioning Platforms, Q2 2025

FICO named a leader
Learn More
Woman on phone

Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels
Learn More
Man with phone and card

FICO Survey Finds 90% of Canadians Value Customer Experience Over Products and Services

Customer experience plays an important role in a customer’s financial decision making, including time commitment and loyalty
Learn More
leaping man looking at cell phone

BMO Strengthens Portfolio Decisions with FICO® Scores

Discover how BMO uses the industry-standard FICO® Score and FICO’s Decision Management Platform to navigate changing credit conditions with confidence.
Learn More
Woman texting on her mobile phone laying on sofa with dog

Automated Collections Strategy for Telecommunications

Transform Telco Collections through Automation Strategies for Improved Performance and Customer Relations
Learn More
Woman in a sweater and glasses speaking on her mobile phone

Best Practices for Telco Collections Strategy Design

Leveraging Data, Tools, and Analytic Methodology to Ensure Effective Collection Strategies
Learn More
Underwriting Automation

iA Financial Group Expands Insurance Underwriting with FICO Platform, Aiming for 80% Automation

FICO® Platform empowers iA Financial Group to scale operational efficiency, enhance underwriting capabilities, and strengthen its position as Canada’s top individual life insurer
Learn More
close up of human and robot fist bumping

FICO and dacadoo Partner to Bring AI-Powered Precision to Life Insurance

Alliance will give insurers more flexible and precise risk assessment for life insurance, enabling greater targeting and personalized offers
Learn More
Person Banking Phone

How Omni-Channel Communications Transform Collections Strategy

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
Learn More
Business meeting

Fujitsu and FICO Partner to Accelerate Digital Transformation in Financial Services

Financial services firms in Japan to gain enhanced decisioning and risk management capabilities through FICO solutions
Learn More

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.
Contact us