2021 FICO Decisions Awards Now Open
Companies invited to submit their successful digital transformation projects
Operational Resilience in Collections – Will You Meet the FCA’s Standards?
The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond
Payment Holidays: New Tool for Managing the Surge
Automated communications tools can help customers get payment relief faster
SPDB Credit Card Centre Automates Early Collections
Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.
How Santander Polska Automated Collections - and Won
Santander Bank Polska has achieved a 160 percent uplift in automated collections since using FICO® Customer Communication Services to execute multi-channel customer communications.
Digitizing Credit Originations at SunTrust
Origination Manager used as underwriting engine and workflow manager
Video: Metrobank Card Deploys Intelligent Collections
FICO® Customer Communication Services (CCS) used to automate collections and achieve scale
FICO® Customer Communication Services
An intelligent omni-channel digital communication management system preconfigured for fraud, debt collection, originations, and customer engagement.
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