


Collections Strategies In A COVID-19 Shaped World
FICO expert explores applicable learnings from 2008 financial crash

FICO Solution Helps Firms Manage Deluge of Payment Holiday Requests due to COVID-19
Digital scenarios in FICO® Customer Communication Services enable automated approval of payment holiday requests for understaffed teams

How to Protect Mobile Wallets from Prepaid Card Fraud
What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?

6 Tips for Debt Collection During the Household Income Squeeze
From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

Why rely on guesswork when you can have certainty with optimization?
Six top-performing clients outline how they’re letting prescriptive analytics do the work

Improving Your Efficiency Ratio: 7 Financial Institutions’ Results
See how a platform approach to enterprise intelligence allowed these banks and card processors to succeed at making digital transformation highly profitable

Hyper-Personalization: How to Blend Fraud Management and CX
Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Johnson & Johnson
From sourcing raw materials to navigating the last mile to the customer, global supply chain optimization ensures the right products are in the right place at the right time

Digital-by-Default Collections: Agile Decision Management Is Key
Successful players constantly monitor and tune their approach, measure results, and decide on their next experiment.

The Value of Transforming to a Data-Driven Digital Collection Shop: Two Years On
How a mainstream performer with the right investment, motivation, and focus can significantly shift needles

Enterprise-level Digital Customer Communications Presentation
The FICO Platform Communication Capability is a dynamic communication tool that offers the ability to digitally engage with customers throughout the lifecycle — from marketing and origination to fraud, collections, and customer management.

Scoring Innovations — Integrating Alternative Data Into Your Strategies Successfully for Expansion and Inclusion
The proliferation of alternative data options for expanding credit access raises some real-life questions about practical application

Tackling New Debt Collection Regulations and Policy: Opportunities in Loss Prevention
Come hear and interact with experts as they discuss industry regulatory trends and highlight ways for you to implement successful loss prevention strategies that will aid both third-party and first-party collectors.

Broadening Financial Inclusion in Mexico for an Additional 8 Million Eligible Consumers
In partnership with Círculo de Crédito, in Mexico, FICO has just announced the availability of FICO® Score 4 and FICO® Extended Score 4 in Mexico.
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