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Chartis Names FICO an Enterprise Fraud Solutions Category Leader for Fifth Straight Report

FICO recognized as a category leader for enterprise fraud solutions, payment fraud solutions and fraud platforms

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products
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FICO Survey Shows Americans Prepared to Be Dishonest to Meet Financial Needs

Cost of living crisis may be fueling the rise in fraudulent behavior among Americans
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FICO Survey Finds Canadians Increasingly Justify First-Party Fraud Amid Rising Inflation Rates

Canadians are committing fraud to gain credit during cost-of-living crisis

The Future of Fraud Protection: From Platforms to Agentic AI

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward
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FICO Survey: 7 in 10 APAC Bank Leaders Say Scams and Mule Accounts Are Now the Dominant Fraud Concern

Industry poll reveals social media as key scam channel, while data silos hinder bank response
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Barclays and FICO Win Credit Award for Excellence in Fraud Prevention

Leading UK bank uses new Scam Signal solution to reduce card fraud and improve customer protection
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FICO Recognized as a Leader in 2025 AI Decisioning Platforms Report by Independent Research Firm

FICO® Platform received the highest score in current offering among 15 AI Decisioning Platform providers evaluated
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The Forrester Wave™: AI Decisioning Platforms, Q2 2025

FICO named a leader

Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels
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FICO Survey Finds 90% of Canadians Value Customer Experience Over Products and Services

Customer experience plays an important role in a customer’s financial decision making, including time commitment and loyalty
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Entercard Adopts FICO Platform to Fight Application Fraud

Nordic finance leader will use multiple capabilities of FICO® Platform to prevent fraudulent applications
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Bradesco Stops Fraud with AI on FICO Platform, 1B Monthly Transactions, Double the Approval Speed

Brazilian banking giant modernizes fraud detection and digital account opening, securing real-time transaction monitoring and seamless customer onboarding
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Velera Elevates Fraud Management and Cardholder Experience with FICO Platform

2025 FICO® Decision Award winner for Fraud Management recognized for transformative results across 715 financial institutions
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2025 Consumer Survey: Germany Fraud, Identity and Digital Banking

What customer really expect from the onboarding process?

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