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2024 Bank Customer Experience Survey: Asia Pacific

Insights into APAC customer behaviors, preferences, and experiences with banks
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Scam Signal Solution from FICO and Jersey Telecom Wins Anti-Fraud Award

FICO® Customer Communications Service Scam Signal wins award at Credit & Collections Technology Awards; solution uses telephony signals to spot scams
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New FICO Survey: German Consumers Demand Better Protection Against Online Scams

German consumers expect greater protection from their banks in the face of increasing real-time payments (RTP) and growing fraud activity
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8 out of 10 Spanish Consumers Have Received Scam Attempts

More people are reporting losses in 2024 from real-time payments made to scammers, with 7% losing €5,000 or more
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FICO Survey: Brits Call for Stronger Protection as One in Four Report Scam Losses

As real-time payments surge in the UK, FICO research reveals that 26% of consumers have reported losses to their bank
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Cognizant Builds AI Marketing Engine on FICO Platform

How do you optimize marketing offers in real time with AI? Cognizant shows us how.
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Infosys Builds Winning AI Solution on FICO Platform in 6 Weeks

How do you build a winning AI solution in just six weeks? Infosys shows us how.
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Next-Generation Enterprise Fraud Management

Future-proof your defenses and win the intelligence arms race

India's Digital Scam Epidemic: A Threat to its Financial Resilience

As digital transactions soar, Indian banks face a rising tide of scams. Learn how to stay ahead with smarter fraud prevention strategies.

What Is PSD3? 4 Ways It Impacts Fraud Prevention

Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists
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FICO and Jersey Telecom Collaborate to Tackle Authorised Push Payment Fraud

Innovative combination of telephony signals and card data delivers first real-time solution to spot scams with early pilot reducing the number of people scammed by 41%

Survey: Banks Face Regulatory Changes, Increased Liability for Scam Fraud

Banks face increasing scam liabilities worldwide as regulators change reimbursement requirements, while consumers signal willingness to complain to regulators and banks
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Top 5 Benefits of Implementing Omnichannel Communications for Insurers

Unified Customer Experience as the Key to Competitive Advantage in a Highly Regulated Industry
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The Power of Omnichannel Communications for Insurers

Reimagining Customer Engagement Through Integrated Communication Strategies Across the Lifecycle
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Customer 360: Driving Growth and Retention Across the Insurance Lifecycle

The Evolving Needs and Risks in the Insurance Industry Require Customer-Centric Digital Strategies

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