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2024 Bank Customer Experience Survey: Asia Pacific

Insights into APAC customer behaviors, preferences, and experiences with banks
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Decision Modeler Product Sheet

Decision Modeler accelerates and automates Intelligent Decisioning strategies with explainable AI for faster time to market.

How Did the Pandemic Affect UK Consumers’ Card Payments?

FICO data reveals that the positive payment behaviour from the pandemic is still persisting
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Cognizant Builds AI Marketing Engine on FICO Platform

How do you optimize marketing offers in real time with AI? Cognizant shows us how.
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Infosys Builds Winning AI Solution on FICO Platform in 6 Weeks

How do you build a winning AI solution in just six weeks? Infosys shows us how.
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FICO UK Credit Card Market Report: August 2024

Spending rises and payments to balance fall pushing balances upwards as missed payments significantly higher year on year
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UnionBank Onboarded 50K Customers Monthly with FICO Platform

UnionBank, one of the Philippines’ most innovative financial institutions, has transformed its customer onboarding and credit decisioning process using FICO® Platform.
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FICO® Score 10T Materially Outperforms VantageScore 4.0

New analysis proves FICO® Score 10T’s superior performance for homebuyers, mortgage lenders and investors.
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2024 Bank Customer Experience Survey: Peru

Insights into Peruvian customer behaviors, preferences, and experiences with banks
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FICO UK Credit Card Market Report: July 2024

Spending falls following typical seasonal patterns although average balance is up 5.3% year-on-year and more customers miss one, two and three payments

UK Credit Cards Hit New Highs for Spending and Balances

FICO data suggests the ongoing impact of inflation could affect consumer affordability through 2025
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2024 Bank Customer Experience Survey: Netherlands

Insights into Dutch customer behaviors, preferences, and experiences with banks
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FICO UK Credit Card Market Report: June 2024

Start of summer uplift in spending evident although consumers also appear to be managing credit commitments positively

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships
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2024 Bank Customer Experience Survey: Italy

Insights into Italian customer behaviors, preferences, and experiences with banks

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