2024 Bank Customer Experience Survey: Asia Pacific
Insights into APAC customer behaviors, preferences, and experiences with banks
Decision Modeler Product Sheet
Decision Modeler accelerates and automates Intelligent Decisioning strategies with explainable AI for faster time to market.
3 Ways Conversational AI Aids Collections & Customer Support
The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits
How Did the Pandemic Affect UK Consumers’ Card Payments?
FICO data reveals that the positive payment behaviour from the pandemic is still persisting
Cognizant Builds AI Marketing Engine on FICO Platform
How do you optimize marketing offers in real time with AI? Cognizant shows us how.
Infosys Builds Winning AI Solution on FICO Platform in 6 Weeks
How do you build a winning AI solution in just six weeks? Infosys shows us how.
5 Trends in Collections - Omni-Channel Communications, AI and More
Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications
FICO UK Credit Card Market Report: August 2024
Spending rises and payments to balance fall pushing balances upwards as missed payments significantly higher year on year
UnionBank Onboarded 50K Customers Monthly with FICO Platform
UnionBank, one of the Philippines’ most innovative financial institutions, has transformed its customer onboarding and credit decisioning process using FICO® Platform.
FICO® Score 10T Materially Outperforms VantageScore 4.0
New analysis proves FICO® Score 10T’s superior performance for homebuyers, mortgage lenders and investors.
2024 Bank Customer Experience Survey: Peru
Insights into Peruvian customer behaviors, preferences, and experiences with banks
FICO UK Credit Card Market Report: July 2024
Spending falls following typical seasonal patterns although average balance is up 5.3% year-on-year and more customers miss one, two and three payments
How Conversational AI Boosts Collections as Delinquencies Rise
As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution
UK Credit Cards Hit New Highs for Spending and Balances
FICO data suggests the ongoing impact of inflation could affect consumer affordability through 2025
2024 Bank Customer Experience Survey: Netherlands
Insights into Dutch customer behaviors, preferences, and experiences with banks
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