Westpac NZ Wins FICO Award After Successfully Adopting Platform and Enterprise Decision Analytics
Leading New Zealand bank with more than 1.5 million customers wins FICO Pioneer Award for its advanced decision innovation
2024 Bank Customer Experience Survey: Spain
Insights into Spanish customer behaviors, preferences, and experiences with banks
FICO UK Credit Card Market Report: January 2024
Consumer spending and payments followed typical seasonal patterns for the start of the new year
2024 Bank Customer Experience Survey: Colombia
Insights into Colombian customer behaviors, preferences, and experiences with banks
2024 Bank Customer Experience Survey: Mexico
Insights into Mexican customer behaviors, preferences, and experiences with banks
FICO UK Credit Card Market Report: December 2023
High prices lead to highest average credit card spend and balances since FICO records began.
2024 Bank Customer Experience Survey: Canada
Insights into Canadian customer behaviors, preferences, and experiences with banks
FICO UK Credit Card Market Report: November 2023
Financial squeeze on households illustrated by fall in payments to balance while spending followed usual pre-Christmas upward trend
UK Card Payment Trends: Delinquencies Still Climbing
FICO UK Credit Report for August 2024 shows familiar card payment trends, but late payments are still higher than 2023
FICO UK Credit Card Market Report: October 2023
Sales and cash spend fall before the usual Christmas upturn, although inflation means spending higher than the same period in 2022
FICO UK Credit Card Market Report: September 2023
Credit card missed payments and total balances rise, while spending falls ahead of the festive period
Leading telecom and cable provider
Top US provider increases payment arrangements nearly 40%, while reducing costs more than $2Million.
UK Credit Card Payment Trends - Missed Payments Are Rising
Spending falls following typical seasonal patterns, although average balance is up 5.3% year-on-year and more customers miss payments
Forrester Report: The Future of Digital Experiences in Banking
How Emerging Technologies Will Transform Digital Banking Experiences Over the Next Decade
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