FICO UK Credit Card Market Report: October 2023
Sales and cash spend fall before the usual Christmas upturn, although inflation means spending higher than the same period in 2022
FICO UK Credit Card Market Report: September 2023
Credit card missed payments and total balances rise, while spending falls ahead of the festive period
Leading telecom and cable provider
Top US provider increases payment arrangements nearly 40%, while reducing costs more than $2Million.
Telcos: Responding to Rising Churn and Delinquencies
As consumers have faced economic pressures like inflation and unemployment, communications service providers (CSPs) have experienced higher involuntary churn rates than usual.
Everywhere at Once: The Power and Promise of Omnichannel Communications - Portuguese
From Silos to Synergy: The Omnichannel Revolution
Everywhere at Once: The Power and Promise of Omnichannel Communications - Spanish
From Silos to Synergy: The Omnichannel Revolution
UK Credit Card Payment Trends - Missed Payments Are Rising
Spending falls following typical seasonal patterns, although average balance is up 5.3% year-on-year and more customers miss payments
Forrester Report: The Future of Digital Experiences in Banking
How Emerging Technologies Will Transform Digital Banking Experiences Over the Next Decade
FICO UK Credit Card Market Report: July/August 2023
Summer months see average credit card spend and balance continue to trend upwards while payments to balance rose and fell, sending warning signals to lenders ahead of winter
Reinventing Telco Onboarding Through Advanced Analytics
Recover abandoned credit applications via compelling customer messages.
2024 Bank Customer Experience Survey: US
Insights into US customer behaviors, preferences, and experiences with banks
Canadian Bankcards: Delinquencies on Monoline Cards Are Rising
FICO's Canadian Bankcards Industry Benchmarking Trends for Q2 2024 show monolines delinquencies have reached pre-COVID levels
FICO and LigaData Partner to Help Telecommunications Firms in Africa, Middle East, Asia Add New Revenue Streams
Two firms are offering solutions for lending using decision management and mathematical optimisation technology
Using More Customer Management Tools Can Generate Millions in Incremental Profit
The benefits of active vs. passive use of FICO customer management technology are clear
FICO UK Credit Card Market Report: May 2023
Impact of stubbornly high inflation evident in rising credit card delinquency levels and average spend
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