The Importance of Customer Management Strategies in Economic Stress
Customers value companies who anticipates outcomes and offers creative solutions.
Fraud & COVID-19: Lessons Learned from the 2008 Recession
Spikes in CNP fraud, money mules and social engineering scams are rising - what should fraud managers take away from the successes and failures of the last global economic crisis?
Debt Relief Considerations After COVID-19 – Don’t Panic!
Lessons learned from the 2008 global financial crisis can help guide collections and debt relief strategies now
Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Debt Collection and COVID-19: A Phased Approach
Omnichannel communications is critically important to debt collection in the era of COVID-19
A Global Hub of Payments Data for Fighting Fraud
The Falcon Intelligence Network is designed to drive fraud-focused AI innovation while providing a global perspective of fraud detection performance.
The Fraud Consortium: 9,000 Heads Are Better than 1
In terms of detecting fraudulent card transactions, there’s only one data source that offers the most predictive power, hands down: other card transactions, and lots of them.
FICO® Forecaster
Using demand forecasting for an unpredictable future while staying agile in the present.
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