FICO® TRIAD® Customer Manager 9.2.2
Powering customer management decisions for financial services
Westpac NZ Wins FICO Award After Successfully Adopting Platform and Enterprise Decision Analytics
Leading New Zealand bank with more than 1.5 million customers wins FICO Pioneer Award for its advanced decision innovation
2024 Bank Customer Experience Survey: Spain
Insights into Spanish customer behaviors, preferences, and experiences with banks
FICO UK Credit Card Market Report: January 2024
Consumer spending and payments followed typical seasonal patterns for the start of the new year
Identity theft for digital fraud is on the rise in Brazil, says FICO
A survey conducted with 1,000 consumers indicates an increase in the practice, but also reveals consumer confidence in anti-fraud systems
FICO Study Reveals the Top 3 Findings Regarding Financial Fraud in Mexico
The '2023 Consumer Survey: Fraud, Identity, and Digital Banking' chapter for Mexico, by FICO, uncovered three insightful aspects about how customers perceive their bank.
33% of Colombians give up on opening a personal bank account when identity verifications are too complicated
Identity theft, transactions to third parties, and unauthorized use of credit cards are among the main concerns of Colombians
2024 Bank Customer Experience Survey: Colombia
Insights into Colombian customer behaviors, preferences, and experiences with banks
2024 Bank Customer Experience Survey: Mexico
Insights into Mexican customer behaviors, preferences, and experiences with banks
FICO UK Credit Card Market Report: December 2023
High prices lead to highest average credit card spend and balances since FICO records began.
Infographic: Scam Fraud in Canada vs. USA
A deeper dive into the growing scale of real-time payments and scam losses.
2024 Bank Customer Experience Survey: Canada
Insights into Canadian customer behaviors, preferences, and experiences with banks
FICO UK Credit Card Market Report: November 2023
Financial squeeze on households illustrated by fall in payments to balance while spending followed usual pre-Christmas upward trend
UK Card Payment Trends: Delinquencies Still Climbing
FICO UK Credit Report for August 2024 shows familiar card payment trends, but late payments are still higher than 2023
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