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As device and equipment prices continue to increase, device subsidy models are shifting to device financing. This means service providers are now facing a set of challenges more traditionally associated with banks, including regulatory requirements that are new to many providers. Multiple internal groups including financing, risk and marketing need to understand bad debt, and often this leads to siloed models and manual efforts to stay in sync.
In order to make effective decisions across the customer lifecycle and improve the agility of your business, it benefits everyone when there is a single source of truth. This way, the entire business can rely on a proven analytic model with the right data and advanced optimization that automates the process with a highly segmented approach.
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COVID-19 challenges are putting unprecedented pressure on consumers' ability to repay loans, creating a debt tsunami that is overwhelming collections departments and debt collection agencies. Handling this spike with BAU approaches is a recipe for disaster.
Telecommunications professionals are continually asked to do more to improve portfolio profit with less: less budget, less headcount and fewer resources. In addition to monitoring and managing bad debt, it is vital that providers increase ...
Every credit decision telecom companies make — whether customer acquisition, originations, account management, retention or collections — is more complicated and consequential today than ever before. The increasing variety of products, bun...
The telecommunications industry is in a continual state of change. Providers must manage regulations and ever-changing consumer desires, and maintain a massive technology infrastructure. The pressure of managing voluntary and involuntary c...
Mobile phones are the primary data and voice communication medium for close to 4 billion people globally. Device subsidy models are quickly transitioning to device financing (which averages close to $800 or more per device), and telecom co...