FICO® Decisions Blog

Hear from the experts on applied intelligence, AI, decision management, fraud prevention, customer centricity and more.

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FICO has been recognized in 2026 Gartner® Critical Capabilities Report for Decision Intelligence Platforms across all Use Cases

The Mills Review, Governance of AI, and the C-Suite's Secret Weapon

Mark Whale
by Mark Whale
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The Architecture Underneath the Strategy: 4 Factors That Undermine Insurance IT Modernization Efforts

Scott Horwitz
by Scott Horwitz
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Why the Credit Score at the Dealership Doesn't Always Match

Shams Blanc
by Shams Blanc
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FICO Marketplace Brings You New Ways to Stop Fraud and Manage Risk

Jason Andrew
by Jason Andrew
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How to Use AI to Improve Customer Communications: A Practical Guide for Financial Services

TJ Horan
by TJ Horan
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Canadian Credit Card Risk Holds Steady as Q2 2026 Closes

FICO
by FICO
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How Decision Optimization Improves Credit Line Management

FICO
by FICO
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The Web Channel: Living Up to Its Digital Self-Service Promise

TJ Horan
by TJ Horan
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Getting More Americans Into Homes Is the Goal. Scoring Them Better Is How We Get There.

Julie May
by Julie May
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How HSBC UK Grew Credit Card Spend 15% Without Increasing Risk, Using FICO's AI Decision Optimization

FICO
by FICO
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Customer-Level Decisioning: Achieving Lifetime Loyalty at Hyper Scale

Tim Broadhurst
by Tim Broadhurst
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AI in Banking Transformation: The Real Gap Isn’t Technology, It’s Trust at Scale

Nikhil Behl
by Nikhil Behl

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Scott Zoldi

Chief Analytics Officer

Nikhil Behl

 

Nikhil Behl

Executive Vice President, Software

 

Mike Trkay

Chief Customer Officer and Chief Information Officer

 

Julie May

Vice President and General Manager of B2B Scores

 

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