FICO® Decisions Awards 2021
Is your company breaking new ground in using analytics to improve decisions?


Congratulations to the FICO Decision Management Award winners and finalists for 2021!
The FICO Decisions Awards honor companies that have achieved outstanding business results using FICO’s predictive analytics and decision management solutions.
- AI, Machine Learning and Optimization: Boeing
- Cloud Deployment: Avon and Care by Volvo (tie)
- Customer Onboarding & Management: OCBC
- Debt Management: Absa and Cox Communications (tie)
- Decision Management Innovation: eDriving
- Financial Inclusion: Grupo Monge
- Fraud & Security: Conductor Brazil
- Regulatory Compliance: Alfa-Bank and Eurobank (tie)
- FICO Industry Vanguard Award Compliance: T-Mobile
Contact: Saxon Shirley, saxonshirley@fico.com, +65 6422 7795
View the winners of the 2019 Decisions Management Awards
What achievements do the awards recognize?
Nine awards were given in 2021
- Artificial Intelligence & Machine Learning & Optimization: Presented to an organization that has used FICO AI, machine learning or optimization analytics to improve business results.
- Cloud Deployment: Presented to an organization that has achieved outstanding business results by transitioning a business unit or function to a cloud-based FICO solution.
- Customer Onboarding & Management: Presented to the organization that has achieved outstanding results through using FICO analytics and decision management software to attract new customers, manage onboarding, increase customer profitability, increase customer product holdings and retain customers.
- Debt Management: Presented to an organization that has achieved outstanding results through risk assessment and targeted customer decisions.
- Decision Management Innovation: Presented to an organization that has solved specific business challenges or advanced its results in any area using FICO decision management technology.
- Financial Inclusion: Presented to an organization that has achieved outstanding results in improving financial inclusion of consumers in its market using FICO solutions.
- Fraud & Security: Presented to an organization that has achieved outstanding results in detecting fraud and reducing fraud losses and costs using FICO solutions.
- Regulatory Compliance: Presented to an organization that has used FICO analytics and decision management technology to improve its compliance with regulations, reduce costs related to compliance or meet regulations while also improving business results with a single program or initiative.
- FICO Industry Vanguard Award: Presented to an organization that has used FICO analytics and decision management technology lead the way in new developments or ideas in their industry.
What’s in it for you?
The awards recognize you for your accomplishments within your own organization, with your business leaders and industry peers.
Winners will receive:
- Winning implementations will be featured and highlighted during various FICO conference activities
- Two complimentary conference passes to FICO World per company
- A custom-engraved award plaque
- Publicity from a news release announcing your win and results
How are winners selected?
An independent panel of judges evaluates submissions based on the following criteria:
- Measurable improvement in key metrics
- Demonstrated use of best practices
- Project scale, depth and breadth
- Innovative uses of technology
The 2021 judges include:
We would also like to thank our esteemed 2021 panel of industry judges for their time and consideration:
- Prasanna Dhoré, Chief Data & Analytics Officer, Equifax
- David Dittman, vice president, Data & Analytics, P&G (2019 winner)
- René Javier Guzmán, market & liquidity risks director at Banreservas (2019 winner)
- Tomas Klinger, decision science and data director at Home Credit (2019 winner)
- Marcel Le Gouais, managing editor at Credit Strategy
- Tiffani Montez, banking analyst at Aite
- Lisa Morgan, journalist & analyst at InformationWeek
- Ignazio Provinzano, head of risk operations at Swisscard (2019 winner)
The winners of the FICO Decisions Awards will be spotlighted at various FICO events in 2020 and win tickets to FICO® World 2022
Additional questions?
For questions regarding the FICO Decisions Awards and online application, please contact Saxon Shirley, saxonshirley@fico.com.
View the winners of the 2019 Decisions Management Awards