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A massive tidal wave in technology is coming and lenders must incorporate changes into their operational side of their business in order to meet changing consumer preferences and regulatory demands.
Consumers require improved personalized treatment and transparency while they shop from their home computer or on their mobile app. They want to carry their research, preferences and selections from online to the showroom for a better and more consistent buying experience.
Lenders need to improve customer and operational capabilities of their underwriting offerings and prepare against the growing threat of synthetic and other types of fraud through the use of identity resolution technology.
More than ever, finance companies must integrate all aspects of the credit risk lifecycle from marketing, acquisition, customer management, financial crime and compliance through the use of advanced analytics and optimization strategies.
We believe companies need to view their operations in terms of connected ecosystems. FICO brings five business accelerators to the finance sources through the use of preconfigured software, advanced analytics, credit and non-credit scoring solutions to improve and connect decisions across the credit risk lifecycle ecosystem.
Our five business accelerators takes you to a new level to find, acquire, manage, protect and differentiate from the competition. These accelerators provide advanced decisioning in the customer engagement, acquisition and on-boarding, servicing and management, and customer protection areas of your business.
Strategic alignment of your underwriting, customer retention and treatment tactics is critical to providing better collections outcomes and improving customer experience. That is why many vehicle finance providers are now focusing on transforming their entire collections ecosystems. This transformation will require broader thinking with an emphasis on data analytics and intelligent communications across the credit and collections lifecycle.
FICO is a Gold Sponsor of the 6th Big Data and Analytics Summit Canada. Join Mazen Moussa, Sr. Director, Decision Management Solutions & Analytics, FICO and day 1 – closing keynote speaker: Driving AI/ML Adoption to Improve Analytic Models and Business Processes. Learn more about The Big Data & Analytics Summit Canada at https://www.bigdatasummitcanada.com/.
Learn how Toyota Financial Services uses data science to keep customers from losing their cars.
Many lenders struggle to gain a competitive edge—they need to quickly grow their portfolio and improve the customer experience, and at the same time balance risk and control operating expenses.
Consumers shopping for and financing a new or used vehicle have more choices than ever before. Empowered by digital delivery channels such as self-service and mobile, individuals are now able to rapidly find the vehicle and loan that best ...
In late 2018, FICO commissioned a global independent research study with 2,000 consumers across nine countries to better understand key consumer perceptions within the vehicle financing experience.