How are lending decisions changing?

Making good consumer lending decisions has gotten much harder since the pandemic,
and it’s likely to become even more challenging as the numbers of both competitors and
delinquencies rise. To understand key trends, we talked to Leslie Parrish, Senior Analyst
at Aite-Novarica’s retail banking practice.

This Q&A covers topics such as: 

• Lenders are increasingly supplementing traditional credit scores and bureau files with alternative data and advanced analytics. How strong is this trend for account origination?
• Do you think these trends are lasting, or are they a short-term reflection of pandemicrelated changes in consumer behavior and the uncertainty of today’s credit markets?
• Are you seeing alternative data and advanced analytics used later in the loan lifecycle?