


Using SMS, RCS and WhatsApp in Omni-Channel Communications
Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

Octane Earns a 2025 FICO Decision Award; Responsibly Expands Credit Access with FICO Auto Score 10
Fintech company uses FICO® Auto Score 10 to help grow originations by 36% and responsibly expand credit access in the recreational market, including Powersports, RV, and Outdoor Power Equipment

FICO Survey Finds 90% of Canadians Value Customer Experience Over Products and Services
Customer experience plays an important role in a customer’s financial decision making, including time commitment and loyalty

Automated Collections Strategy for Telecommunications
Transform Telco Collections through Automation Strategies for Improved Performance and Customer Relations

Canada Bankcard Industry Benchmarking Trends: Q1 2025
Credit card data reveals many Canadians are struggling to pay off their monthly balances

Fujitsu and FICO Partner to Accelerate Digital Transformation in Financial Services
Financial services firms in Japan to gain enhanced decisioning and risk management capabilities through FICO solutions

Octane Grows Lending by 36% with FICO Auto Score 10
Using FICO® Auto Score 10, Octane responsibly expands credit access and grows recreational financing by 36%.

New FICO Survey: 88% of Customers Consider Customer Experience of Equal Importance to Product Offerings When Choosing Their Bank
Banks that offer high-quality customer experience across all touchpoints and channels better compete with fintechs, drive growth, and secure loyalty

2025 State of Responsible AI in Financial Services: Unlocking Business Value at Scale
How AI and technology leaders in financial services are unlocking business value through Responsible AI.

Critical steps to improving personalization at speed and scale - Portuguese
Highlighting boardrooms’ collective blind spots

Critical steps to improving personalization at speed and scale - Spanish
Highlighting boardrooms’ collective blind spots

2024 Bank Customer Experience Survey: Asia Pacific
Insights into APAC customer behaviors, preferences, and experiences with banks

Cognizant Builds AI Marketing Engine on FICO Platform
How do you optimize marketing offers in real time with AI? Cognizant shows us how.

Infosys Builds Winning AI Solution on FICO Platform in 6 Weeks
How do you build a winning AI solution in just six weeks? Infosys shows us how.
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