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Debt Collection and COVID-19: What Past Crises Can Teach Us

Lessons learned from the last recession can help debt collectors now - but there are also important differences to understand

SPDB Credit Card Centre Automates Early Collections

Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.

How Santander Polska Automated Collections - and Won

Santander Bank Polska has achieved a 160 percent uplift in automated collections since using FICO® Customer Communication Services to execute multi-channel customer communications.

How Loan Restructure Optimization Works

Loan restructure optimization uses mathematical optimization to identify which customers should receive a restructure of...

Video: Metrobank Card Deploys Intelligent Collections

FICO® Customer Communication Services (CCS) used to automate collections and achieve scale

Video: NAB Succeeds With Analytically-Driven Collections

Toyota Financial Drives “Data Science for Good” with FICO Analytics

“Going into debt collections is a hard time for a lot of people, but our goal is to respect them throughout the process and to keep them as Toyota and Lexus drivers."

FICO Optimization Helps Toyota Keep Customers in Cars

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Collections & Recovery

Customer centric decisions to enhance collections and recovery efficiency, effectiveness, compliance, and customer satisfaction.
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FICO® Score Open Access

Strengthen customer relationships and increase profitability.
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Insurance Scores

Be confident to make coverage more available and affordable.
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FICO® Resilience Index

More precisely predict a borrower’s resilience to future economic disruptions.
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FICO® Score

FICO® Scores are used by the top 90 US lenders for their credit risk assessment needs.
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UltraFICO® Score

Leverages trended cash flow data to give lenders a broader view of credit readiness.
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FICO® Safe Driving Score

Taking on driver safety: benefits that flow through the entire driving ecosystem.

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