2024 Bank Customer Experience Survey: Asia Pacific
Insights into APAC customer behaviors, preferences, and experiences with banks
Scam Signal Solution from FICO and Jersey Telecom Wins Anti-Fraud Award
FICO® Customer Communications Service Scam Signal wins award at Credit & Collections Technology Awards; solution uses telephony signals to spot scams
New FICO Survey: German Consumers Demand Better Protection Against Online Scams
German consumers expect greater protection from their banks in the face of increasing real-time payments (RTP) and growing fraud activity
8 out of 10 Spanish Consumers Have Received Scam Attempts
More people are reporting losses in 2024 from real-time payments made to scammers, with 7% losing €5,000 or more
Communicating with Your Customers to Beat Fraud
With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach
FICO Survey: Brits Call for Stronger Protection as One in Four Report Scam Losses
As real-time payments surge in the UK, FICO research reveals that 26% of consumers have reported losses to their bank
Omni-Channel Engagement Capability for Fraud
Drive smarter communication decisions with AI-powered intelligent communications, delivered on the industry-leading FICO® Platform
Next-Generation Enterprise Fraud Management
Future-proof your defenses and win the intelligence arms race
India's Digital Scam Epidemic: A Threat to its Financial Resilience
As digital transactions soar, Indian banks face a rising tide of scams. Learn how to stay ahead with smarter fraud prevention strategies.
What Is PSD3? 4 Ways It Impacts Fraud Prevention
Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists
FICO and Jersey Telecom Collaborate to Tackle Authorised Push Payment Fraud
Innovative combination of telephony signals and card data delivers first real-time solution to spot scams with early pilot reducing the number of people scammed by 41%
Survey: Banks Face Regulatory Changes, Increased Liability for Scam Fraud
Banks face increasing scam liabilities worldwide as regulators change reimbursement requirements, while consumers signal willingness to complain to regulators and banks
New Scam Detection Product from FICO and Jersey Telecom Wins Datos Insights Award
FICO and JT’s Customer Communications Service Scam Signal takes Silver Medal in the Fraud Impact Award for Best Scam and APP Fraud Prevention; solution uses telephony signals to spot scams
Omni-Channel Engagement for fraud prevention
Using effective customer communications to prevent losses and build customer trust
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