Westpac NZ Wins FICO Award After Successfully Adopting Platform and Enterprise Decision Analytics
Leading New Zealand bank with more than 1.5 million customers wins FICO Pioneer Award for its advanced decision innovation
FICO® TRIAD® Customer Manager 9.2.2
Powering customer management decisions for financial services
5 Key Strategies to Prepare for New Fraud Trends
Fraudsters adapt rapidly, always on the lookout for new ways to exploit weaknesses in fraud defences and find new routes to their victims. How can fraud teams respond?
2024 Bank Customer Experience Survey: Spain
Insights into Spanish customer behaviors, preferences, and experiences with banks
FICO UK Credit Card Market Report: January 2024
Consumer spending and payments followed typical seasonal patterns for the start of the new year
South Africa’s Nedbank Uses FICO Technology to Stop Financial Crime
Enterprise-wide Risk Intelligence Centre analyses data from across multiple systems to prevent fraud, money laundering and other financial crime.
2024 Bank Customer Experience Survey: Colombia
Insights into Colombian customer behaviors, preferences, and experiences with banks
Survey: Consumers Want Better Scam Prevention from Banks
Real-time payments (RTP) are growing in adoption and usage, and so is fraud - consumers want greater scam prevention from banks
New FICO Survey: Fraud Protection is #1 Consideration for Majority of Consumers Selecting a New Financial Service Provider
Financial service providers must adopt a robust hybrid-banking model to retain customer trust and ensure easy account openings
2024 Bank Customer Experience Survey: Mexico
Insights into Mexican customer behaviors, preferences, and experiences with banks
FICO UK Credit Card Market Report: December 2023
High prices lead to highest average credit card spend and balances since FICO records began.
FICO UK Research Finds Fraud Protection Is a Bank’s Secret Advantage
Report on Fraud, Identity and Digital Banking reveals that good fraud strategies are the secret weapon to win and retain customers – as long as checks don’t take too long
2024 Bank Customer Experience Survey: Canada
Insights into Canadian customer behaviors, preferences, and experiences with banks
FICO UK Credit Card Market Report: November 2023
Financial squeeze on households illustrated by fall in payments to balance while spending followed usual pre-Christmas upward trend
UK Card Payment Trends: Delinquencies Still Climbing
FICO UK Credit Report for August 2024 shows familiar card payment trends, but late payments are still higher than 2023
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