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Customer Communications for Originations

Intelligent, automated, digital omni-channel communications for low-friction, high-conversion customer acquisition.
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FICO named a Leader in the 2026 Gartner® Magic Quadrant™ for Decision Intelligence Platforms

Recognized for Completeness of Vision and Ability to Execute
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FICO recognized in the 2026 Gartner® Critical Capabilities for Decision Intelligence Platforms

Recognized across all four Critical Capabilities Use Cases

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes
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FICO Recognized as a Leader in 2025 AI Decisioning Platforms Report by Independent Research Firm

FICO® Platform received the highest score in current offering among 15 AI Decisioning Platform providers evaluated
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The Forrester Wave™: AI Decisioning Platforms, Q2 2025

FICO named a leader
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2025 State of Responsible AI in Financial Services: Unlocking Business Value at Scale

How AI and technology leaders in financial services are unlocking business value through Responsible AI.
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Revolutions - The Speed of Dreams

Enabling organizations to evolve in the AI era.
Corporate News

Judging Panel of International Industry Experts Announced For 2023 FICO Decisions Awards

Awards honor FICO customers achieving outstanding results with AI, machine learning and digital transformation
Corporate News

Call for Analytics and Digital Transformation Champions: FICO Decisions Awards Now Open

Awards honor FICO customers achieving outstanding results with AI, machine learning and decision management
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FICO® Platform Superpowering Innovation ​- Bill Waid 2024

A platform built for business, at the speed of the business, to power your business teams and deliver your next gen customer experience.
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Seth Steinberg (VP FICO Platform) & Mazen Moussa (VP FICO Platform) Discussion - FICO World 2024

New FICO Platform Capabilities
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90% of Credit-Eligible US Population Can Be Scored by FICO Score Suite

By leveraging powerful and relevant alternative data that provides a more complete picture of borrower credit risk, the FICO Score suite helps to identify those previously non-scorable consumers
Corporate News

Global Industry Experts to Judge 2022 FICO Decisions Awards

Awards honor FICO customers achieving outstanding results with AI, machine learning and digital transformation
Corporate News

Call for Best Advanced Analytics Achievements of the Year: 2022 FICO Decisions Awards Now Open

Awards honor FICO customers achieving outstanding results with AI, machine learning and decision management

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.