FICO® Centralized Decisioning for Insurance
The FICO® Centralized Decisioning solution allows insurers to make faster, smarter, and more profitable customer decisions, to maximize customer satisfaction and retention. Leveraging the power of the FICO® Decision Management Suite, Centralized Decisioning provides the unifying infrastructure insurers need to achieve true customer centricity: deep, real-time, 360-degree insights into every customer touch, across all channels, for the full duration of the customer lifecycle.
How Centralized Decisioning achieves customer centricity
Armed with valuable insights that Centralized Decisioning provides, insurance firms attain the power to continually transform rapidly-changing customer information into actionable, quantifiable, and personalized customer strategies to drive their businesses. When codified into an enterprise-wide digital transformation, these decisioning strategies maximize customer loyalty and lifecycle-long profitability, enabling firms to ward digital disruptors and stem customer defections.
With Centralized Decisioning, insurance firms can:
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