Outcome Augmentation

Generate new strategies with AI to re-align your customer experience in response to KPI notifications.  

• Specify the range of proposals for improvement that you wish to be generated.
• Include limitations such as key performance indicators and stated guardrails.
• Receive dynamically created proposals for business interventions to bring KPIs back within range with minimum amount of change.

Collaborate with your colleagues to ensure the entire digital team is informed and aligned.

• Message team members to inform them of intended interventions and ask for their acknowledgement or approval.
• Subscribe to information channels to keep abreast of changes relevant to your line of business.
• Delegate complex interventions to your development team, with clear targets for KPI improvements. 

Intervene to ensure the optimal performance of your business.  

• Review proposed interventions, validate them through simulation and easily reject or deploy.  
• New candidate strategies can be easily deployed alongside the current experience to verify incremental value before retiring the previous logic.
• All interventions are recorded, along with their intended and actual outcomes, and are available for reporting and audit to provide complete traceability and lineage.