Stacey West

Stacey West was a principal consultant within the Fair Isaac Advisors Lifecycle Practice. Stacey joined FICO in 2000 and worked closely with financial services clients in the UK, Ireland, the European Union, the Middle East and Australia in supporting their account management and collections disciplines.

All posts

Filter by:

UK Cards: More Signs of Stress for the Financially Stretched

FICO UK Credit Market Report for January 2021 suggests that curtailed spending on UK cards has helped some consumers but shows an increase in accounts missing two or more payments

Learn More

UK Credit Market Report December 2020: Debt Pressures Growing

December 2020 data on UK credit cards reveals rapidly increasing balances for consumers missing two or more payments

Learn More

UK Cards Report: Concerns Over Post-Christmas Payments

The FICO UK Credit Market Report for November shows a rise in card spending, raising concerns over post-holiday payments

Learn More

UK Credit Report: Is £90 Million in Unused Credit a Bad Thing?

Analysis of UK card trends shows scope for high spending over the holiday, perhaps leading some consumers into hot water

Learn More

UK Credit Market Report: Good News and Warning Signs

The furlough schemes and payment holidays continue to mask the extent of consumers' financial troubles

Learn More

UK Credit Report: Early-Stage Delinquencies Rise

UK card issuers’ data reveals continued increase in spending as well as first signs of consumers missing two payments

Learn More

New Data: How COVID-19 Is Impacting the UK Credit Card Market

FICO UK Credit Card Market Report – June/July 2020

Learn More

The Impact of COVID-19 on the UK Credit Card Market

FICO UK Credit Market Report – May 2020

Learn More

Using Benchmarking Data Strategically for Card Management

Benchmarking data can help you evaluate strategies, identify focus areas for your portfolio, and provide information to auditors and regulators

Learn More

Collections: UK Card Trends Show Delinquent Balances Mounting

2-cycle balances growing for cards raise issues around Persistent Debt

Learn More

Persistent Debt – Moving from Prevention to Competing

My last two posts on persistent debt in the UK focused on compliance and prevention. Here’s a different angle: Can issuers actually compete in this area?

Learn More

Persistent Debt – Moving from Compliance to Prevention

Following on from my previous post on persistent debt, here I’m tackling the topic of preventing customers from falling into persistent debt.

Learn More

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.

All posts by Stacey West

Stacey West

All posts

UK Cards: More Signs of Stress for the Financially Stretched

UK Credit Market Report December 2020: Debt Pressures Growing

UK Cards Report: Concerns Over Post-Christmas Payments

UK Credit Report: Is £90 Million in Unused Credit a Bad Thing?

UK Credit Market Report: Good News and Warning Signs

UK Credit Report: Early-Stage Delinquencies Rise

New Data: How COVID-19 Is Impacting the UK Credit Card Market

The Impact of COVID-19 on the UK Credit Card Market

Using Benchmarking Data Strategically for Card Management

Collections: UK Card Trends Show Delinquent Balances Mounting

Persistent Debt – Moving from Prevention to Competing

Persistent Debt – Moving from Compliance to Prevention

Take the next step