Advance Digital Transformation in Indonesia with FICO® Platform
Revolutionise banking digitalisation, customer experience and business growth with artificial intelligence (AI) and advanced analytics.
Indonesian Financial Sector
Drive rapid growth and personalised customer experiences with Applied Intelligence.
The study uncovers the strategic priorities, key technology operational challenges of Indonesian FSIs and how to empower their success.
Unleashing The Power of FICO® Platform
Personalisation is no longer enough.
Customers expect hyper-personalisation.
A FICO-commissioned study among Indonesian FSI leaders revealed nearly three out of four (74%) say improving customer experience (CX) is their top priority for AI and digital transformation strategies.
From behaviour-triggered offers to real-time reminders and support, all customers are increasingly expecting a higher level of personalisation in their interactions with their banks.
The Applied Intelligence Revolution
To “wow” your customers, you almost need infinite variations in how they want to interact with you and consume your products and services. To do this at scale, companies need to embrace the convergence of human intelligence and AI.
Welcome to the Applied Intelligence Revolution.
Applied intelligence enables companies around the world to activate data with real-time insights so that they can make real-time decisions. It fuses AI with human expertise to radically evolve the way they approach and solve problems.
What is FICO Platform
Data
Your foundation for building hyper-personalised experiences
FICO Platform provides everything you need to bring your siloed enterprise data together to build a holistic, contextualised view of your customers, your organisation and your operating environment.
- Leverage diverse data across first- and third-party sources
- Optimise performance across high- and low-latency applications
- Process data in batches or streaming
