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The telecommunications industry has grown and evolved dramatically since its inception. Like most markets with explosive growth, it comes with both challenges and opportunities.
FICO provides a suite of telecom solutions and expertise in credit risk and beyond that enable you to drive profits in this saturated market, identify and retain valuable at-risk customers to increase customer lifetime value, and reduce churn — all while staying agile in the face of shifting consumer preferences and regulations. This approach leverages predictive analytics, dynamic rules, optimization, and personalized customer engagement all available on an execution platform that is available in your choice of cloud or on-premises deployments.
In this age of digital customer experience, customers can easily compare prices, equipment offerings, and promotions across competitors and quickly switch providers. It has never been more important to have real-time customer insights and the ability to take this knowledge and make it operational through great decisions across the customer journey.
We want to help you future proof the next step in your organization’s journey by sharing the lessons FICO experts have learned about building resiliency during tumultuous times. Register below to gain access to our virtual event series.
From April 20 through May 28, FICO will host a series of live webinars sharing best practices and strategies for resiliency in your organization. The topics fall within six tracks including adaptability, digital customer engagement, risk management, operational efficiency, building trust and protecting customers.
Time: 12pm – 5pm EST / 9am – 2pm PST
Are you an operations research or data scientist role and want to become an expert in FICO Xpress Optimization and Xpress Insight? Register for this web-based training session and receive two days of classroom-style instruction from our FICO experts.
This course is aimed at developers and rule writers. The course covers rule authoring using both interactive builder and advanced builder where participants will learn how to write using Structured Rule Language (SRL); project testing and deployment.
Time: 2pm BST / 3pm CEST / 9am EDT Duration: Complimentary Webinar 60 Minutes Presenter: Richard Lagerweij, Business Development Lead, FICO Decision Management Solutions To successfully complete a digital transformation—or to simply protect themselves from a digital disruption—businesses must ensure that customer-facing actions happen expeditiously. Each customer touchpoint must factor in all relevant data, reconcile all inter-implications, and produce the highest expected ROI. In an effort to create these fast, optimized customer engagements, many organizations merely network their disparate vital decision assets, which means their systems often still aren't truly interoperable in real-time. Thus, despite substantial investments, enterprises find themselves falling behind in the digital race to attract and retain customers. Fortunately, it's not too late to achieve lift-off.
This course explains elements and functions of the Siron™ programming lan-guage. It focuses on those aspects needed for rule building in the Siron™ prod-uct suite and shows examples of how to use Siron™ syntax in Siron™ AML and Siron™ KYC.
This two-part course provides a foundation for developing a Blaze Advisor system-enabled application. Part 1 is for both Business Analysts and Developers who maintain rules in the RMA. Part 2 is for Developers who need to understand the SRL generated by the RMA. Students are introduced to rule authoring, Structured Rule Language (SRL), testing, RMA generation, lifecycle management in the RMA, and rule project deployment.
This course familiarizes attendees with optimization models and techniques, and the terminology used to describe them. Participants gain an understanding of the Xpress suite, the Mosel modeling and programming language, and Xpress Workbench. Through a series of projects illustrating applications of the LP and MIP methods, students learn to implement optimization models using Xpress Optimization Suite.
Globe Telecom is a major telecom provider in the Philippines serving some 50 million mobile subscribers, 3.5 million broadband customers and 860,000 landline customers.
The telecommunications industry is in a continual state of change. Providers must manage regulations and ever-changing consumer desires, and maintain a massive technology infrastructure. The pressure of managing voluntary and involuntary c...
This webinar shares strategies that can help wireless, wireline, cable and satellite firms improve their customer credit processes and decisions.
The telecommunications industry has grown and evolved dramatically since its inception and is facing ongoing changes to government regulations. Like most markets with explosive growth, it comes with both challenges and opportunities, as we...
Cyberattacks and data breaches are daily news. We wanted to understand how the C-suite are managing the risk, what trends they are seeing and what they plan to do next. To find out, we commissioned research and consulting firm Ovum to carr...