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The telecommunications industry has grown and evolved dramatically since its inception. Like most markets with explosive growth, it comes with both challenges and opportunities.
FICO provides a suite of telecom solutions and expertise in credit risk and beyond that enable you to drive profits in this saturated market, identify and retain valuable at-risk customers to increase customer lifetime value, and reduce churn — all while staying agile in the face of shifting consumer preferences and regulations. This approach leverages predictive analytics, dynamic rules, optimization, and personalized customer engagement all available on an execution platform that is available in your choice of cloud or on-premises deployments.
In this age of digital customer experience, customers can easily compare prices, equipment offerings, and promotions across competitors and quickly switch providers. It has never been more important to have real-time customer insights and the ability to take this knowledge and make it operational through great decisions across the customer journey.
Globe Telecom is a major telecom provider in the Philippines serving some 50 million mobile subscribers, 3.5 million broadband customers and 860,000 landline customers.
The telecommunications industry is in a continual state of change. Providers must manage regulations and ever-changing consumer desires, and maintain a massive technology infrastructure. The pressure of managing voluntary and involuntary c...
This webinar shares strategies that can help wireless, wireline, cable and satellite firms improve their customer credit processes and decisions.
The telecommunications industry has grown and evolved dramatically since its inception and is facing ongoing changes to government regulations. Like most markets with explosive growth, it comes with both challenges and opportunities, as we...
Cyberattacks and data breaches are daily news. We wanted to understand how the C-suite are managing the risk, what trends they are seeing and what they plan to do next. To find out, we commissioned research and consulting firm Ovum to carr...