FICO Fraud Matters Podcast - Episode 1

FICO’s expert panel discusses 2022 Consumer Banking Survey - What Do Customers in 12 Countries Think About Fraud and Fraud Management? Featuring Michael Chambers, Chief Executive of financial consultancy Northey Point and former CEO of the Bacs Payment Scheme; and Sarah Rutherford, senior director, portfolio marketing, at FICO.

• Discussion about the global perceptions of fraud management and customer experience
• What banks are getting right - and where there are opportunities to improve
• Implications of current practices and the trends shaping the future