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BNPL Success: How FICO Platform Addresses 5 Key Challenges

Risk management is a critical issue for Buy Now, Pay Later (BNPL) lending - discover how FICO Platform promotes growth and responsible lending

How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy
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FICO Xpress Solver Performance Since 2020

Version 9.8 (October 2025) vs. 8.9 (March 2020)
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Swisscard AECS GmbH Extends FICO Platform Decisioning with AI-Powered Optimization

Switzerland’s leading premium credit card provider aims to provide enhanced customer experience delivered through intelligent credit limit management

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Simulation and Optimization: Unlocking Better Decisions

Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity

Using AI to Improve Debt Collection Strategies

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

How to Unlock the Hidden Patterns in Payment Transactions

Applied Intelligence helps capture payments data across the business
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FICO Recognized as a Leader in 2025 AI Decisioning Platforms Report by Independent Research Firm

FICO® Platform received the highest score in current offering among 15 AI Decisioning Platform providers evaluated
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The Forrester Wave™: AI Decisioning Platforms, Q2 2025

FICO named a leader

Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels
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FICO Survey Finds 90% of Canadians Value Customer Experience Over Products and Services

Customer experience plays an important role in a customer’s financial decision making, including time commitment and loyalty
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Automated Collections Strategy for Telecommunications

Transform Telco Collections through Automation Strategies for Improved Performance and Customer Relations
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Best Practices for Telco Collections Strategy Design

Leveraging Data, Tools, and Analytic Methodology to Ensure Effective Collection Strategies

How Omni-Channel Communications Transform Collections Strategy

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

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