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Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products
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UnionBank Onboarded 50,000 Customers a Month at Peak with 5-Minute Approvals Using FICO Platform

Philippines’ leader in digital innovation uses FICO® Platform to integrate Citibank systems, accelerate onboarding, and expand access to credit
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FICO Platform Powers R$1B Digital Transformation in Brazil’s Rural Credit System

Bradesco empowers 500,000+ farmers through E-agro, Brazil’s first fully digital rural credit marketplace built on FICO® Platform
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FICO Recognized as a Leader in 2025 AI Decisioning Platforms Report by Independent Research Firm

FICO® Platform received the highest score in current offering among 15 AI Decisioning Platform providers evaluated
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The Forrester Wave™: AI Decisioning Platforms, Q2 2025

FICO named a leader

50,000 Monthly Accounts with Automated Credit Approvals

UnionBank leverages FICO Platform for automated credit approvals, integrating Citibank systems and enabling 5-minute onboarding at scale.
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Octane Earns a 2025 FICO Decision Award; Responsibly Expands Credit Access with FICO Auto Score 10

Fintech company uses FICO® Auto Score 10 to help grow originations by 36% and responsibly expand credit access in the recreational market, including Powersports, RV, and Outdoor Power Equipment
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Bradesco Stops Fraud with AI on FICO Platform, 1B Monthly Transactions, Double the Approval Speed

Brazilian banking giant modernizes fraud detection and digital account opening, securing real-time transaction monitoring and seamless customer onboarding
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Santander US Auto Business Wins 2025 FICO Decisions Award for Machine Learning Credit Risk Analysis

Santander uses FICO Platform to offer financing solutions across a wide range of credit profiles

FICO Platform Drives R$1B Digital Rural Credit in Brazil

Bradesco delivers agriculture finance solutions to 500,000+ farmers via E-agro, Brazil’s first fully digital rural credit platform, powered by FICO® Platform
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FICO Platform Helps Lloyds Banking Group Say Yes to More Customers

Leading UK high street banking group uses FICO® Platform to meet customer lending needs 24/7
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Nationwide Speeds Up Credit Decisioning by 50% with FICO Platform

From mortgages to loans, the world’s largest building society delivers real-time solutions to enhance customer satisfaction
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2025 Consumer Survey: South Africa Fraud, Identity and Digital Banking

Good fraud protection and ease of use are customers' top consideration when opening a new account. Are you meeting their expectations?

Navigating Risk Management with Machine Learning

The Santander US Auto business, one of the largest auto lenders in the U.S., has won a 2025 FICO® Decisions Award for its use of machine learning
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One of Brazil’s top 5 private banks

Modernizing credit decisioning and auto loan pricing with FICO® Platform to drive personalized, profitable growth

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