Hyper-Personalization for Payments and Fraud Protection
With looming regulatory changes and shifting customer expectations, banks need to give hyper-personalized experiences to customers to help stop scam payments
FICO World 2023: Four Enterprise Fraud Management Takeaways
Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event
Orchestration for Improved CX and Fraud Management
Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes
US Card Skimming Grew Nearly 5x in 2022, New FICO Data Shows
Debit card skimming grew at the unprecedented rate of 368% from 2021 to 2022, but there are steps banks and consumers can take to combat compromised cards
Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”
As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud
Is Bust-Out Fraud Hiding as Bad Debt on Your Balance Sheet?
Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay
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