Can Digital Channels Work with High-Risk Collections Accounts?
Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance
FICO’s Dr. Scott Zoldi Honored with “Future Thinking” Award at Corinium’s Business of Data Awards Gala
Dr. Scott Zoldi, Chief Analytics Officer at FICO, is an artificial intelligence expert and an inventor on 100+ analytics-related patent applications to date
Are digital channels good enough to collect on high-risk accounts?
As automated digital communication is becoming more common, we are confronted by the question whether high-risk accounts are suitable for such automated processes?
FICO UK Credit Card Market Report: June-August 2022
Erratic consumer behaviour over the summer months illustrates challenging conditions for lenders
AGL's Personalized Digital Collections Boost Payments By 40 Percent Using FICO Technology
AGL has partnered with FICO to deliver a next-generation self-service digital collections experience for its customers that uses video messaging and personalized web processes.
Judging Panel of International Industry Experts Announced For 2023 FICO Decisions Awards
Awards honor FICO customers achieving outstanding results with AI, machine learning and digital transformation
Case Study: Streamlining Customer Decision Strategy in Insurance
Streamlined service delivers 30,000 customer decisions a month, enables strategy changes within hours
How Omnichannel Communications Improve Debt Collection
When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection
Saudi Credit Bureau (SIMAH) Enables Millions More Consumers to Access Bank Loans After Introducing FICO Score
SIMAH wins FICO® Decisions Award for financial inclusion using FICO® Scores
FICO Granted Eleven New Patents in Fraud, AI/ML, and Digital Decisioning
FICO currently holds 208 active US and foreign patents to date, with an additional 83 pending
A Perspective on Fraud-Resilient Real-Time Payment (RTP) Hubs with Multiple Clearings
FICO & Cognizant Partner for Real-Time Payments Fraud
UK cards in a crisis: what can we learn from the financial crash of 2008?
Liz Ruddick, Principal Consultant, Credit Life Cycle Practice at FICO, highlights what we can learn from the financial crisis of 2008 to help us prepare for today’s cost-of-living crisis
Gain competitive advantage by upgrading to FICO® TRIAD® Customer Manager 9
Gain competitive advantage by upgrading to FICO® TRIAD® Customer Manager 9
FICO Survey: 2 in 5 Filipinos Say Fraud and Scam Protection the Top Consideration When Selecting a New Financial Account
Banks looking to retain and grow customers need to improve fraud management response.
A New Dawn: Modernizing Collections and Recovery in the US
The US collections and recovery market is undergoing significant transformation due to high delinquency rates and economic challenges.
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