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2025 Consumer Survey: Chile Fraud, Identity and Digital Banking

What do customers really expect from the onboarding process?
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2025 Consumer Survey: Colombia Fraud, Identity and Digital Banking

What do customers really expect from the onboarding process?
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FICO Survey: Only 1 in 10 APAC Bank Leaders Say Their Bank Is Highly Advanced in Hyper-Personalization

Poll reveals banks struggling to achieve ‘segment of one’ customer experiences
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Next-Generation Enterprise Fraud Management - Spanish

Future-proof your defenses and win the intelligence arms race
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Next-Generation Enterprise Fraud Management - Portuguese

Future-proof your defenses and win the intelligence arms race
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FICO UK Credit Card Market Report: July 2025

Year-on-year fall in payments leads to rising active balances

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

UK Cards: Signs of Risk in Rising Balances

FICO’s data on UK credit cards for July 2025 shows a YOY growth in balances and delinquent balances
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FICO UK Credit Card Market Report: June 2025

Summer spending and continued financial pressures push up credit card balances

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products
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FICO Survey Shows Americans Prepared to Be Dishonest to Meet Financial Needs

Cost of living crisis may be fueling the rise in fraudulent behavior among Americans
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FICO Survey Finds Canadians Increasingly Justify First-Party Fraud Amid Rising Inflation Rates

Canadians are committing fraud to gain credit during cost-of-living crisis

The Future of Fraud Protection: From Platforms to Agentic AI

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward
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FICO Survey: 7 in 10 APAC Bank Leaders Say Scams and Mule Accounts Are Now the Dominant Fraud Concern

Industry poll reveals social media as key scam channel, while data silos hinder bank response
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FICO UK Credit Card Market Report: May 2025

Consumers put the brake on credit card spending, but balances continue to track upwards

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