Key Considerations to Manage Bust-Out Fraud and Check Kiting
Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics
Using SMS, RCS and WhatsApp in Omni-Channel Communications
Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels
FICO Survey Finds 90% of Canadians Value Customer Experience Over Products and Services
Customer experience plays an important role in a customer’s financial decision making, including time commitment and loyalty
How Is Credit Card Fraud Changing in Europe?
The FICO European Fraud Map shows how Card Not Present fraud is rising across Europe, and why a unified approach to fighting fraud is vital
Automated Collections Strategy for Telecommunications
Transform Telco Collections through Automation Strategies for Improved Performance and Customer Relations
Best Practices for Telco Collections Strategy Design
Leveraging Data, Tools, and Analytic Methodology to Ensure Effective Collection Strategies
How Omni-Channel Communications Transform Collections Strategy
Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
FICO Survey: 1 in 3 Indonesian Consumers Blame Banks for Scam Losses
Rising scam incidents and low expectations for refunds highlight growing pressure on banks to act
3 Ways Social Engineering Undermines Fraud Defences in the UK
UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering
Fujitsu and FICO Partner to Accelerate Digital Transformation in Financial Services
Financial services firms in Japan to gain enhanced decisioning and risk management capabilities through FICO solutions
The 6 "E"s of Enterprise Fraud Management
Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.
New Frontiers for Applied Intelligence: Innovations on FICO Platform
Explore the forthcoming capabilities for business decision-making and applied intelligence based on AI, composability and more
The Impact of Regulation on Collections and Customer Care
This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment
Modernize your collections strategy with an AI-powered, customer-centric strategy
Reduce risk, boost outcomes, and build lasting customer relationships with AI-powered segmentation, personalization, and omni-channel engagement.
PSD3: Preparing for the Next Wave of Payments Regulation
FICO’s omni-channel Customer Communication Services can help European institutions stay ahead through tailored customer outreach
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