Bank Primacy: Survey Reveals Secrets to Customer Loyalty
FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience
Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
How to Unlock the Hidden Patterns in Payment Transactions
Applied Intelligence helps capture payments data across the business
Canada Bankcard Industry Benchmarking Trends: Q2 2025
Credit card insights uncover developing financial pressures affecting many Canadians
What June Data Says about UK Credit Cards and Consumers
Rising spend and falling payments to balance continued to push up average balances on UK credit cards, demonstrating underlying risk
FICO UK Credit Card Market Report: April 2025
Financial pressures remain evident as spending falls and average balances increase
FICO Recognized as a Leader in 2025 AI Decisioning Platforms Report by Independent Research Firm
FICO® Platform received the highest score in current offering among 15 AI Decisioning Platform providers evaluated
FICO UK Credit Card Market Report: March 2025
Financial pressures hitting UK households evident in drop in spend, whilst balances increase year-on-year
Using SMS, RCS and WhatsApp in Omni-Channel Communications
Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels
Octane Earns a 2025 FICO Decision Award; Responsibly Expands Credit Access with FICO Auto Score 10
Fintech company uses FICO® Auto Score 10 to help grow originations by 36% and responsibly expand credit access in the recreational market, including Powersports, RV, and Outdoor Power Equipment
FICO Survey Finds 90% of Canadians Value Customer Experience Over Products and Services
Customer experience plays an important role in a customer’s financial decision making, including time commitment and loyalty
BMO Strengthens Portfolio Decisions with FICO® Scores
Discover how BMO uses the industry-standard FICO® Score and FICO’s Decision Management Platform to navigate changing credit conditions with confidence.
FICO Honors Cognizant for AI-Powered Financial Marketing Solution at Inaugural GSI Hackathon
Global partners join forces to drive the future of financial innovation with FICO Platform
UK Cards Data Reveals Fall in Spending but Rise in Balances
Lenders should keep a close eye on credit card delinquencies, which saw a 10.4% increase in the percentage of customers missing one payment in May
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