Survey: What Makes a Great Customer Experience?
A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products
UnionBank Onboarded 50,000 Customers a Month at Peak with 5-Minute Approvals Using FICO Platform
Philippines’ leader in digital innovation uses FICO® Platform to integrate Citibank systems, accelerate onboarding, and expand access to credit
FICO UK Credit Card Market Report: May 2025
Consumers put the brake on credit card spending, but balances continue to track upwards
FICO Platform Powers R$1B Digital Transformation in Brazil’s Rural Credit System
Bradesco empowers 500,000+ farmers through E-agro, Brazil’s first fully digital rural credit marketplace built on FICO® Platform
Bank Primacy: Survey Reveals Secrets to Customer Loyalty
FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience
How to Unlock the Hidden Patterns in Payment Transactions
Applied Intelligence helps capture payments data across the business
Canada Bankcard Industry Benchmarking Trends: Q2 2025
Credit card insights uncover developing financial pressures affecting many Canadians
What June Data Says about UK Credit Cards and Consumers
Rising spend and falling payments to balance continued to push up average balances on UK credit cards, demonstrating underlying risk
FICO UK Credit Card Market Report: April 2025
Financial pressures remain evident as spending falls and average balances increase
FICO Recognized as a Leader in 2025 AI Decisioning Platforms Report by Independent Research Firm
FICO® Platform received the highest score in current offering among 15 AI Decisioning Platform providers evaluated
50,000 Monthly Accounts with Automated Credit Approvals
UnionBank leverages FICO Platform for automated credit approvals, integrating Citibank systems and enabling 5-minute onboarding at scale.
FICO UK Credit Card Market Report: March 2025
Financial pressures hitting UK households evident in drop in spend, whilst balances increase year-on-year
Octane Earns a 2025 FICO Decision Award; Responsibly Expands Credit Access with FICO Auto Score 10
Fintech company uses FICO® Auto Score 10 to help grow originations by 36% and responsibly expand credit access in the recreational market, including Powersports, RV, and Outdoor Power Equipment
FICO Survey Finds 90% of Canadians Value Customer Experience Over Products and Services
Customer experience plays an important role in a customer’s financial decision making, including time commitment and loyalty
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