Debt Collection and COVID-19: What Past Crises Can Teach Us
Lessons learned from the last recession can help debt collectors now - but there are also important differences to understand
SPDB Credit Card Centre Automates Early Collections
Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.
How Santander Polska Automated Collections - and Won
Santander Bank Polska has achieved a 160 percent uplift in automated collections since using FICO® Customer Communication Services to execute multi-channel customer communications.
How Loan Restructure Optimization Works
Loan restructure optimization uses mathematical optimization to identify which customers should receive a restructure of...
How Can Machine Learning Fight Application Fraud? (Video)
Machine learning analytics must be a critical part of a financial institution’s application fraud control strategy.
Application Fraud: The Role of AI and Machine Learning
I spoke with one of FICO’s principal scientists, Derek Dempsey, who shared how AI and machine learning are solving problems in application fraud.
Video: Metrobank Card Deploys Intelligent Collections
FICO® Customer Communication Services (CCS) used to automate collections and achieve scale
Toyota Financial Drives “Data Science for Good” with FICO Analytics
“Going into debt collections is a hard time for a lot of people, but our goal is to respect them throughout the process and to keep them as Toyota and Lexus drivers."
Collections & Recovery
Customer centric decisions to enhance collections and recovery efficiency, effectiveness, compliance, and customer satisfaction.
FICO® Falcon® Fraud Manager
Protect your customers and reduce fraud losses across all channels with a proven, powerful fraud detection and prevention solution.
FICO® Card Alert Service
Identify mass compromises across the U.S. ATM and debit card network.
Application Fraud
Can you prevent first-party, third-party, and synthetic identity fraud and provide customers with great service?
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.