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Collection Strategies: Best Practices for the Digital Age

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships
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New FICO Survey: 69% of Canadian Consumers Want Banks to Protect Against Scams During Real-Time Payment Transactions

Survey showcases how banks can address consumer expectations with better fraud detection systems, real-time communications, and personalized customer experience
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Yapı Kredi Cuts Fraud by 98% in Seven Years Using FICO AI Technology

Turkish lender achieves one of the best fraud ratios among Turkish banks by incorporating custom machine learning scores with FICO® Falcon® Fraud Manager

Bradesco Fights Fraud with AI and FICO Platform at Scale

Brazilian banking giant modernizes fraud detection and account onboarding with AI on FICO Platform, securing 1B transactions and doubling approval speed
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PSD3: Preparing for the next wave of payment regulation - German

FICO’s omni-channel Customer Communication Services help European financial institutions meet regulatory requirements with tailored customer communications
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The Strategic Role of Conversational AI in Collections and Omni-Channel Communications

How conversational AI helps collections teams scale empathetically, improve recovery, ensure compliance, and transform operations across all channels.
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2025 State of Responsible AI in Financial Services: Unlocking Business Value at Scale

How AI and technology leaders in financial services are unlocking business value through Responsible AI.
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Chartis Vendor Spotlight: Enterprise and Payment Fraud Solutions, 2025

FICO's market-leading enterprise fraud and payment fraud solutions are recognized by analysts from Chartis Research

Debit Card Compromise in 2024: Events Up, Number of Compromised Cards Down

Debit card skimming in the US in 2024 was a mixed bag, with increases in reported incidents but decreases in total number of compromised cards
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Critical steps to improving personalization at speed and scale - Portuguese

Highlighting boardrooms’ collective blind spots
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Critical steps to improving personalization at speed and scale - Spanish

Highlighting boardrooms’ collective blind spots
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Hot Topic Q&A – Tackling Card Fraud in an Era of New Technology

FICO Fraud Prevention Expert Neil Mason answer the questions that matter as card issuers seek to combat the latest wave of card fraud
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Decision Modeler Product Sheet

Decision Modeler accelerates and automates Intelligent Decisioning strategies with explainable AI for faster time to market.

3 Ways Conversational AI Aids Collections & Customer Support

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits
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New FICO Survey: Consumers Will Switch Banks If Fraud Prevention Expectations Are Not Met

Global survey shows that real-time-payments (RTP) usage and scams are growing both in frequency and value of loss worldwide

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