Hyper-Personalization: How to Blend Fraud Management and CX
Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences
US Bankcards Industry Benchmarking Trends: 2023 Q2 Update
Higher prices keep customers in a pinch from making on-time payments
Omni-channel communications that speak volumes to your customers
Businesses aiming to keep pace with top-performing industry peers must adopt an omni-channel engagement approach— one that views all customer touchpoints as part of a unified seamless journey.
Card Skimming and Other Fraud Types Continue to Grow - US Data
Debit card skimming continues to grow in the U.S. - albeit slower than last year - while other fraud like scams and first party fraud impact consumers and banks alike
UK Cards: FICO Data Shows Delinquencies and Spend Are Rising
The impact of stubbornly high inflation is evident in changing patterns on UK credit cards
Traxion
Leading transportation provider gains insights needed to dynamically optimize routes, increasing analytic efficiency and organizational ability
Johnson & Johnson
From sourcing raw materials to navigating the last mile to the customer, global supply chain optimization ensures the right products are in the right place at the right time
Digital-by-Default Collections: Agile Decision Management Is Key
Successful players constantly monitor and tune their approach, measure results, and decide on their next experiment.
The Value of Transforming to a Data-Driven Digital Collection Shop: Two Years On
How a mainstream performer with the right investment, motivation, and focus can significantly shift needles
Enterprise-level Digital Customer Communications Presentation
The FICO Platform Communication Capability is a dynamic communication tool that offers the ability to digitally engage with customers throughout the lifecycle — from marketing and origination to fraud, collections, and customer management.
Scoring Innovations — Integrating Alternative Data Into Your Strategies Successfully for Expansion and Inclusion
The proliferation of alternative data options for expanding credit access raises some real-life questions about practical application
Tackling New Debt Collection Regulations and Policy: Opportunities in Loss Prevention
Come hear and interact with experts as they discuss industry regulatory trends and highlight ways for you to implement successful loss prevention strategies that will aid both third-party and first-party collectors.
Broadening Financial Inclusion in Mexico for an Additional 8 Million Eligible Consumers
In partnership with Círculo de Crédito, in Mexico, FICO has just announced the availability of FICO® Score 4 and FICO® Extended Score 4 in Mexico.
Brightening Skies: How Regulatory Changes Will Fuel Digital Transformation and Customer Engagement
Strong customer communications are a central strategy for most successful businesses.
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