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FICO UK Credit Market Report January 2021: More Signs of Stress for the Financially Stretched

January 2021 data on UK credit cards suggests that curtailed spending has helped some consumers but an increase in accounts missing two or more payments signals growing financial stress for others
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FICO Recognized by Chartis as Category Leader for Enterprise Fraud Solutions

FICO earns top honors for its advanced capabilities in mobile fraud, electronic payments fraud, card-based fraud, real-time transaction monitoring and data-provisioning
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Critical steps to improving personalization at speed and scale

Highlighting boardrooms’ collective blind spots
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SWBC Leverages FICO Customer Communications Services to Deliver More Successful Debt Resolutions

With FICO, leading financial services company can more easily connect with borrowers in customizable, action-oriented interactions
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How financial services leaders are using enterprise intelligence to optimise efficiency ratios

This article from the Journal of Digital Banking shares nine ways to measure success in digital transformation and how seven leading banks realised improvements along these measures with a platform approach to decision management.
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FICO UK Credit Market Report November 2020 New Data Raises Concerns About Post-Christmas Payments as Consumers Raise Card Spending

November 2020 data on UK credit cards reveals consumer spending almost the same as 2019 whilst missed payments creep up
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Forrester - The Vital Role Of AI Decisioning Platforms In Insurance Digital Transformation

An analytical, AI-driven decisioning platform maximizes insurance efficiency and effectiveness as market conditions continuously evolve
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FICO Data: UK Consumers Struggled to Reach Lenders About Payment Problems in Pandemic

New FICO research reveals that 1 in 10 UK borrowers found it hard to get assistance during the first phase of the pandemic; financial service providers need to be better equipped to offer support as extension of payment holidays come into force this week
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GI Geldinstitute: Digital Collections Trends - German

Roundtable discussion of digital collections trends in Germany
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FICO Announces New Virtual Event, “Taking Control: Digital Transformation in the New Normal”

Virtual, interactive sessions share insights and recommendations for taking control of the “new normal” to create conditions to thrive and grow
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Dock Stops Over USD$32m a Month in Fraud Using FICO Technology

Dock has partnered with FICO to provide its clients with a pay-as-you-go solution for fraud prevention to protect their operations and take the user experience to the next level.
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Cox Communications: Hyper-personalized & humanized digital transactions drive self service increase 2023

Increasing customer self-service payments, while reducing costs and call center transactions that saves millions every year is impressive by any standard.
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Getting it right: The three keys to maximizing digital collections 2023

When combined, these three elements allow organizations to quickly learn from new strategies in order to attain continual improvement.
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Customer-centric decisioning should be at the center of your collections strategy — especially now 2023

What does it mean to do customer-centric decisioning?
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A fresh perspective: Collections and recovery in the digital age 2023

No matter what stage of the collections lifecycle your customer falls in, there are some fundamentals that must be part of your collections solution.

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