Offering Mortgage Relief When Payment Holidays End
UK regulator calls on banks to extend help for homeowners - what should debt collectors do?
The Three Rs of Managing Credit Risk in Disrupted Times
Managing credit risk needs to start with a vision for the customer experience
The Importance of Customer Management Strategies in Economic Stress
Customers value companies who anticipates outcomes and offers creative solutions.
Fraud & COVID-19: Lessons Learned from the 2008 Recession
Spikes in CNP fraud, money mules and social engineering scams are rising - what should fraud managers take away from the successes and failures of the last global economic crisis?
Debt Relief Considerations After COVID-19 – Don’t Panic!
Lessons learned from the 2008 global financial crisis can help guide collections and debt relief strategies now
Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
The Impact of COVID-19 on the UK Credit Card Market
FICO UK Credit Market Report – May 2020
How International Bank of Azerbaijan Aims to Stop Financial Crime
Azerbaijan's largest bank has started using FICO software to take an integrated approach to combating financial crime - money laundering and terrorist finance
Using Machine Learning Analytics to Detect Fraud Scams
Multi-layered self-calibrating analytics can solve the problem caused by a lack of tagged data
Digital ID Proofing – Why Fraud & Compliance Must Work Together
Fraud and compliance must work together to put the customer at the heart of eKYC strategy
3 Best Practice Tips for Fraud Managers to Stop Scams
Fraud expert Matt Cox explores how to protect customers from scams
Four Wheelin’: Fighting Auto Finance Application Fraud
An estimated 10% to 15% of auto finance companies’ bad debt book classify as first-party fraud.
Operational Resilience in Collections – Will You Meet the FCA’s Standards?
The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond
Contactless Payments: Are They Safe?
With the COVID-19 crisis and the increase of social distancing, the use of contactless payments is rising. What does this mean? Is it a safe method? Check it out!
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