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Critical steps to improving personalization at speed and scale

Highlighting boardrooms’ collective blind spots
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See Clearer With FICO

Hyper-personalization at hyper scale.
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SWBC Leverages FICO Customer Communications Services to Deliver More Successful Debt Resolutions

With FICO, leading financial services company can more easily connect with borrowers in customizable, action-oriented interactions
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Bradesco accelerates its decisioning process evolving FICO® Platform for several business use cases

Brazil’s second largest bank combines FICO® Platform excellence in financial services with digital transformation and digital experiences to hyper-personalize the customer experience.
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How financial services leaders are using enterprise intelligence to optimise efficiency ratios

This article from the Journal of Digital Banking shares nine ways to measure success in digital transformation and how seven leading banks realised improvements along these measures with a platform approach to decision management.
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FICO UK Credit Market Report November 2020 New Data Raises Concerns About Post-Christmas Payments as Consumers Raise Card Spending

November 2020 data on UK credit cards reveals consumer spending almost the same as 2019 whilst missed payments creep up
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Natura & Co uses FICO Platform to grant credit faster, safer, and more efficiently

Learn how Natura & Co helps its consultants and beauty representatives to achieve financial independence and well-being while reducing delinquency rates substantially.
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Seven Things You Can Do Now to Fundamentally Improve and Scale Personalization

Understand the significance of personalization at scale and how it can drive a competitive advantage.
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FICO Data: UK Consumers Struggled to Reach Lenders About Payment Problems in Pandemic

New FICO research reveals that 1 in 10 UK borrowers found it hard to get assistance during the first phase of the pandemic; financial service providers need to be better equipped to offer support as extension of payment holidays come into force this week
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Procter & Gamble

Fast-moving consumer goods company optimizes product transitions, saving millions of dollars and minimizing waste
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Latin American Fintech Case Study

How a Latin American fintech is bringing fair and transparent lending services to an underbanked population
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GI Geldinstitute: Digital Collections Trends - German

Roundtable discussion of digital collections trends in Germany
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FICO Announces New Virtual Event, “Taking Control: Digital Transformation in the New Normal”

Virtual, interactive sessions share insights and recommendations for taking control of the “new normal” to create conditions to thrive and grow
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Dock Stops Over USD$32m a Month in Fraud Using FICO Technology

Dock has partnered with FICO to provide its clients with a pay-as-you-go solution for fraud prevention to protect their operations and take the user experience to the next level.
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Cox Communications: Hyper-personalized & humanized digital transactions drive self service increase 2023

Increasing customer self-service payments, while reducing costs and call center transactions that saves millions every year is impressive by any standard.

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