Defending Your Fully Digital Wallet Against Fraud
Moving to a primarily digital wallet doesn’t mean sacrificing fraud protection – in fact, it means stepping up protection against scams
Combatting fraud from scams with FICO
Self-calibrating analytics and customer communication tools provide the defences to stop authorised push payment scams
FICO® Customer Communication Services for Collection
More successful, less costly debt resolution
APP Scams: What Impact Will the PSR’s Proposals in the UK Have?
As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?
Pre-Delinquency Measures for Financially Vulnerable Customers
How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them
Top 5 Debt Collection Posts of 2022: Crisis and Opportunity
As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more
Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules
In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes
Agile Collections Strategies Can Protect Loyalty in Tough Times
As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?
5 Ways Digital Payments Will Change FIs and Fraud in 2023
New digital payments channels and methods will grow next year, giving new opportunities for fraudsters and scammers
Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”
As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud
Our Scams Model Just Won an Award for Machine Learning
Credit & Collections Technology Awards recognize our scams model with the award for Machine Learning - here's why
Courier Scams – How They Work and How to Fight Them
Courier scams have long been a problem, but the threat has gathered momentum in recent months
Scams Protection
Stop scams, protect customers, lower risk, and prevent losses from payments fraud with cutting-edge artificial intelligence and machine learning.
Customer Communications for Collections
Resolve more debt with AI-infused omnichannel communication.
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.