Home  /  Search Content
Filter by:
woman in chair using laptop

Keeping Distressed Customers in Their Homes: How Absa Transformed Collections Operations

In this session, Absa Bank, one of Africa’s largest financial groups, will show how their customers were experiencing unprecedented levels of distress over losing their homes due to non-payment.
man with shocked expression using cell phone

Getting the Most Out of Early Collections with Decision Optimization

Česká Spořitelna has been successfully using decision optimization across multiple decision areas for many years.

Subscription Fraud: 6 Analytics Capabilities You Need to Fight It

Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud

FICO Fraud Report 2023: From Application Fraud to the Scamdemic

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it

FICO World 2023: Four Enterprise Fraud Management Takeaways

Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event
Man with phone and car

Digital communications bring convenience, efficiency, and satisfaction to auto finance companies

FICO® Customer Communication Services can help companies streamline and automate the entire auto lifecycle — from origination all the way to loss prevention.

Orchestration for Improved CX and Fraud Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

How to Turn UK’s Consumer Duty Compliance to Your Advantage

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
person hiding under big rainbow umbrella

EMEA: Seamless originations

Ensure you won't be counting then cost of impatience, friction and abandonment.
woman on couch using laptop

TELUS Strengthens Fraud Protection with FICO®

Leading telecommunications company deploys FICO's application fraud solution to strengthen fraud protection and resilience
woman talking on cell phone

Expand your business with FICO® Falcon® Fraud Manager add-ons

Create additional revenue while improving your clients’ ability to detect fraud

Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Pre-Delinquency Measures for Financially Vulnerable Customers

How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules

In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes
smiling man hiding behind huge blue umbrella

Subscription fraud: The role of AI and machine learning

Subscription fraud: The role of AI and machine learning

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.