Home  /  Search Content
Filter by:

Digital Debt Collection Trends in 2023 - From Culture to Strategies

Insights from a panel discussion into debt collection trends for digitization, omnichannel communications and more

AGL Boosts Payments 40% with FICO's Personalised Digital Collections

Leading Australian essential service provider uses FICO Customer Communication Services and wins FICO® Decisions Award for Debt Management

Orchestration for Improved CX and Fraud Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

How to Turn UK’s Consumer Duty Compliance to Your Advantage

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
person hiding under big rainbow umbrella

EMEA: Seamless originations

Ensure you won't be counting then cost of impatience, friction and abandonment.
woman on couch using laptop

TELUS Strengthens Fraud Protection with FICO®

Leading telecommunications company deploys FICO's application fraud solution to strengthen fraud protection and resilience
woman talking on cell phone

Expand your business with FICO® Falcon® Fraud Manager add-ons

Create additional revenue while improving your clients’ ability to detect fraud
Woman on computer

FICO® Customer Communication Services for Collection

More successful, less costly debt resolution

Pre-Delinquency Measures for Financially Vulnerable Customers

How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them

Top 5 Debt Collection Posts of 2022: Crisis and Opportunity

As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules

In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes

Agile Collections Strategies Can Protect Loyalty in Tough Times

As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?
smiling man hiding behind huge blue umbrella

Subscription fraud: The role of AI and machine learning

Subscription fraud: The role of AI and machine learning

FICO Ranks Top 5 in the 2023 Chartis RiskTech100® Report

FICO awarded first place in six categories on risk and compliance technology in the 2023 Chartis RiskTech100® Report, including Innovation for the sixth year in a row
Twins with sunglasses on

FICO® Identity Resolution Engine

FICO’s best-in-class analytical models, and the intuitive visualization and investigation interface enables prompt and effective action against fraud

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.