Resilient Credit Lifecycle Strategies are the New Norm
What if you could always have a pulse on the resilience of any consumer within any portfolio at any phase of the credit lifecycle? Now you can.
Keeping Distressed Customers in Their Homes: How Absa Transformed Collections Operations
In this session, Absa Bank, one of Africa’s largest financial groups, will show how their customers were experiencing unprecedented levels of distress over losing their homes due to non-payment.
Getting the Most Out of Early Collections with Decision Optimization
Česká Spořitelna has been successfully using decision optimization across multiple decision areas for many years.
Proving the Value of Optimal Decisions
Critical steps to making an informed business case
FICO Opens Up the Complex World of Optimization to Business Analysts
With the right methodology, training, and support, more business analysts are running optimization projects
From ordinary to optimized: Agility, performance, and customer satisfaction in collections
How the best collection operations view their purpose, determine what actions to take, communicate and interact with consumers, and evaluate their performance.
How to Turn UK’s Consumer Duty Compliance to Your Advantage
With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
Banreservas
Major Dominican bank leverages automation to standardize credit assessments, reduce costs, and improve the customer experience
The 11 Commandments of Digital Banking Webinar
Key insights every organization should understand in shaping their digital banking strategies
Omni-Channel Communications
5 Ways to Help your Financial Institutions Increase Their Collection Effectiveness
Why Compassion in Collections Won't End After COVID
FICO, Temenos and NASA Federal Credit Union discuss COVID's impact on collections
FICO Customer Communications
Helping you to reach out to the right customers, at the right time, and in the right channel to help them solve problems automatically.
APAC Digital Account Opening (DAO)
5 Best Practices for Customer-Centric Origination During Volatile, Socially-Distanced Times
EMEA Digital Account Opening (DAO)
5 Best Practices for Customer-Centric Origination During Volatile, Socially-Distanced Times
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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.