UK Cards: June Data Shows Spending Spike in Cost-of-Living Squeeze
Average spend on UK credit cards rose to highest level in 15+ years as inflation remains high
Improving Your Efficiency Ratio: 7 Financial Institutions’ Results
See how a platform approach to enterprise intelligence allowed these banks and card processors to succeed at making digital transformation highly profitable
Hyper-Personalization: How to Blend Fraud Management and CX
Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences
Omni-channel communications that speak volumes to your customers
Businesses aiming to keep pace with top-performing industry peers must adopt an omni-channel engagement approach— one that views all customer touchpoints as part of a unified seamless journey.
Rising Delinquencies in Canada Point to Need for Stress Testing
Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses
UK Cards: FICO Data Shows Delinquencies and Spend Are Rising
The impact of stubbornly high inflation is evident in changing patterns on UK credit cards
Using Real-Time Communications to Defend Against Fraud
One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification
Why Banks Need Context and Orchestration to Fight Against Fraud
A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives
FICO World 2023: Four Enterprise Fraud Management Takeaways
Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event
UK Cards: Spend and Balances Rose in March / April 2023
Unpredictable consumer spending puts banks on high alert as deadline for new Consumer Duty Guidance nears
Digital communications bring convenience, efficiency, and satisfaction to auto finance companies
FICO® Customer Communication Services can help companies streamline and automate the entire auto lifecycle — from origination all the way to loss prevention.
Customer Management Trends: Hyper-Personalization, Trust, & More
These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023
Dock Stops Over USD$50m a Month in Fraud Using FICO Technology
Brazilian fintech platform enhances pay-as-you-go fraud solution and wins FICO® Decisions Award for Fraud Management
UK Cards Data: Cardholders Spent More in February, But Paid Less
New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances
FICO World 2023 - Agenda Focuses on 3 Key Fraud Strategies
FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud
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