2025 Consumer Survey: Brazil Fraud, Identity and Digital Banking
What do customers really expect from the onboarding process?
2025 Consumer Survey: Chile Fraud, Identity and Digital Banking
What do customers really expect from the onboarding process?
2025 Consumer Survey: Colombia Fraud, Identity and Digital Banking
What do customers really expect from the onboarding process?
Meet Our 2026 FICO Decision Awards Judges
Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes
Survey: What Makes a Great Customer Experience?
A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products
UnionBank Onboarded 50,000 Customers a Month at Peak with 5-Minute Approvals Using FICO Platform
Philippines’ leader in digital innovation uses FICO® Platform to integrate Citibank systems, accelerate onboarding, and expand access to credit
Four Ways Intelligent Decisioning Speeds Auto Financing Approvals
New ways of managing auto finance decisions lead to faster loan approvals, better customer matching, fraud prevention, and cost reduction
FICO Platform Powers R$1B Digital Transformation in Brazil’s Rural Credit System
Bradesco empowers 500,000+ farmers through E-agro, Brazil’s first fully digital rural credit marketplace built on FICO® Platform
Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
FICO Recognized as a Leader in 2025 AI Decisioning Platforms Report by Independent Research Firm
FICO® Platform received the highest score in current offering among 15 AI Decisioning Platform providers evaluated
50,000 Monthly Accounts with Automated Credit Approvals
UnionBank leverages FICO Platform for automated credit approvals, integrating Citibank systems and enabling 5-minute onboarding at scale.
CCD2: How Dutch Lenders Can Turn It to Their Advantage
Explore how the EU's revised Consumer Credit Directive (CCD2) will reshape Dutch lending and discover how automation can help lenders navigate these changes
Using SMS, RCS and WhatsApp in Omni-Channel Communications
Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels
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