Why the Insurance Industry Needs Decision Platforms
Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help
How Conversational AI Boosts Collections as Delinquencies Rise
As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution
Survey: Banks Face Regulatory Changes, Increased Liability for Scam Fraud
Banks face increasing scam liabilities worldwide as regulators change reimbursement requirements, while consumers signal willingness to complain to regulators and banks
Lack of continuing education in Mexico on scams and other risks associated with real-time payments, FICO survey reveals
According to FICO report, more and more Mexican consumers are of the opinion that RTPs are comparably secure with credit cards, but they still expect more automated fraud detection from their bank.
Jenelle Dito Discusses the Importance of FICO Scores
Jenelle Dito is the vice president, FICO. She is leading FICO’s efforts to bring financial enablement to consumers through access and education.
UK Credit Cards Hit New Highs for Spending and Balances
FICO data suggests the ongoing impact of inflation could affect consumer affordability through 2025
FICO Launches New Program to Help FIs Expand Credit for Underserved Communities
The Lenders Leading Inclusion initiative will provide credit unions and banks with access to technology and expertise to help them expand lending.
2024 Bank Customer Experience Survey: Germany
Insights into German customer behaviors, preferences, and experiences with banks
Del State business students win Artificial Intelligence competition
FICO has protected businesses in over 100 countries from fraud, improved financial inclusion and increasing resiliency in the supply chain.
Yapı Kredi Achieves Award-Winning Success Cutting Fraud
By using FICO® Falcon® Fraud Manager, this Turkish lender relies on AI and machine learning to keep a low fraud ratio
Banking on Innovation: How Leading Financial CIOs Are Reshaping Customer Experience Through Technology | FICO World 2025
A panel discussion with technology leaders from Itaú, Nationwide, and TD Bank
Revolutionizing AI-Powered Customer Experiences | FICO World 2025
An Innovator's Guide to the Future of FICO Platform
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