UK Credit Report: Early-Stage Delinquencies Rise
UK card issuers’ data reveals continued increase in spending as well as first signs of consumers missing two payments
Managing the Corona Debt Tsunami - The Experts Speak
Collections professionals discuss the challenges they face in the current debt tsunami
2021 FICO Decisions Awards Now Open
Companies invited to submit their successful digital transformation projects
FICO Survey: APAC Banks Will Use AI To Stop More Money Laundering
Many banks currently experience significant struggles modifying their existing rules-based anti-money laundering (AML) compliance system
COVID Crime: What Is Money Muling, and How Can We Fight It?
Money muling is one of the top pandemic-fuelled crimes, but there are ways to stop the mules
Offering Mortgage Relief When Payment Holidays End
UK regulator calls on banks to extend help for homeowners - what should debt collectors do?
The Three Rs of Managing Credit Risk in Disrupted Times
Managing credit risk needs to start with a vision for the customer experience
Debt Relief Considerations After COVID-19 – Don’t Panic!
Lessons learned from the 2008 global financial crisis can help guide collections and debt relief strategies now
Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Fighting Fraud: How Biometrics Enhance Identity Authentication
Doug Clare explains how biometrics are the cornerstone of effective ID authentication
Digital ID Proofing – Why Fraud & Compliance Must Work Together
Fraud and compliance must work together to put the customer at the heart of eKYC strategy
Four Wheelin’: Fighting Auto Finance Application Fraud
An estimated 10% to 15% of auto finance companies’ bad debt book classify as first-party fraud.
Operational Resilience in Collections – Will You Meet the FCA’s Standards?
The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond
Debt Collection and COVID-19: A Phased Approach
Omnichannel communications is critically important to debt collection in the era of COVID-19
Payment Holidays: New Tool for Managing the Surge
Automated communications tools can help customers get payment relief faster
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